Frequently Asked Questions
What do I put for user ID?
You will use your user ID every time you login to the online community. It can be any combination of letters and numbers that you choose but please ensure it is something memorable.
What do I put for password?
You will use your password every time you login to the online community. New security guidelines require that passwords are at least 8 characters long and include at least one upper case letter and one number. One good trick for generating these kinds of passwords is to choose a verse or poem that you are familiar with and substitute numbers for similar looking letters e.g. 5 for s, 1 for i and so on. Remember also to include at least one upper case letter. For example you could choose the first line of Yesterday by The Beatles:- 'Yesterday All My Troubles Seemed So Far Away' This could generate passwords such as Yamt55fA or yamTs5fa. These kinds of passwords are difficult to crack.
What do I put for reminder phrase?
This is to help you remember your password should you forget it in the future. Choose a word or statement that will help job your memory. e.g for the above passwords you could use the phrase 'Yesterday', or 'The Beatles'.
Can I change my password?
Yes. You need to login first and then choose 'Update My Details' menu option on the left hand column. Scroll down to section 7. Then simply enter your new user name or enter and confirm your new password and click Submit.
What do I do if I forget my password or user ID?
If you forget your password, click on 'Login' as normal and then select the 'forgotten password' link. You need to enter your user ID at this point. If you forget your user ID, email alumni@abdn.org with you full name, date of birth and year of graduation and we will assist you.
What format should my date of birth be in?
Your date of birth should be entered in the format DD/MM/YYYY eg 14/02/1969 for 14 February 1969.
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